Dharmi Teli

Detail-oriented and bilingual (French/English) Operations Specialist extensive experience managing international Procure-to-Pay (P2P) cycles and resolving consumer credit disputes. Proven track record of leveraging French language proficiency to interpret foreign invoices, mitigate identity theft risks, and maintain flawless vendor relations across France. Expert in navigating strict regulatory compliance and high-volume data verification.

Senior French Language Associate – Accounts Payable at Holcim (2024-08 – Present)

• Directed the end-to-end P2P workflow, including data entry, three-way validation, and final payment processing of France-region vendor invoices.
• Facilitated accurate, on-time vendor payments while ensuring compliance with internal controls and global payment structures.

Customer Service Associate – French Data at Teleperformance (2023-05 – 2024-08)

• Handled written credit report disputes and inquiries of French consumers residing in Canada.
• Corrected personal data mismatches and investigated unauthorized credit inquiries.
• Identified and escalated fraudulent account activity to protect consumer identity and minimize risk.

French Teacher (Visiting Faculty) at Holy Angels English Medium School (2022-06 – 2023-03)

• Facilitated French language curriculum design and instruction for students across Classes 6 to 8.
• Developed student comprehension, pronunciation, and written grammar tracking skills.

Bachelor in Management Studies (BMS) in Finance – K.P.B Hinduja College of Commerce Higher Secondary Certificate (HSC) – Mother Mary's Junior College (2019) Secondary School Certificate (SSC) – The Bishop's School (2017)

C1 level in French and passed Delf B2 exam