Dilip Kumar

Dedicated and result-oriented IT Professional with over 17 years of experience in IT Infrastructure Management, ERP Support, Network Administration, System Maintenance, Data Security, and Technical Support. Currently working as an IT Manager at Creative Edge Menswear Pvt. Ltd., managing ERP systems, SQL Server operations, hardware and software troubleshooting, system security, and overall IT support functions.

Skilled in maintaining business continuity through efficient network administration, server management, data backup, recovery systems, and IT security solutions. Strong hands-on expertise in ERP software, MS Office applications, SQL-based systems, hardware troubleshooting, and user support. Possess excellent analytical, communication, and problem-solving abilities with a proactive and service-oriented approach.

IT Manager - Creative Edge Menswear Pvt. Ltd. - Delhi

(2008-06)

• Managing complete IT infrastructure, systems administration, and network operations of the organization.
• Handling ERP software operations including Logic ERP, Logic Apparels, Looks, and Wizapp Software.
• Managing SQL Server-based ERP systems and ensuring smooth database functionality.
• Providing technical support and troubleshooting for hardware, software, networking, and server-related issues.
• Ensuring system security, antivirus protection, data backup, recovery, and redundancy management.
• Monitoring and maintaining uninterrupted business operations with maximum system uptime.
• Coordinating with Accounts, Sales, and Purchase departments for ERP support and process optimization.
• Installing, configuring, and maintaining desktops, printers, networks, and operating system.
• Managing MS Office applications and user support for daily operational requirements.
• Maintaining system performance and ensuring smooth connectivity across departments.
• Supporting implementation of network applications and virtual server environments.
• Handling IT asset management and preventive maintenance activities.