Dilliwala Nizam

Hospitality professional with over 1.5 years of progressive hotel management experience. Experienced in hotel operations, guest satisfaction, front office, team leadership, reservations, revenue support and daily operations. Known for improving service quality and resolving guest issues efficiently.

General Manager - Hotel Best View

(2024-02 - 2025-06)

• Led daily hotel operations and supervised staff.
• Improved guest satisfaction and handled escalations.
• Managed occupancy, reservations and billing.
• Coordinated front office, housekeeping and maintenance.
• Prepared reports and supported revenue growth.

Hotel Operations / Front Office - Hotel The Adore Palace

(2025-08 - 2026-02)

• Managed front office operations.
• Handled guest check-in/check-out.
• Maintained reservations and billing.
• Resolved guest concerns.
• Coordinated daily operations.

Bachelor of Commerce - B.Com - Shobhit University