Dinesh Chander
Team Leader – Housekeeping
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About
Results-driven housekeeping professional with 7+ years of experience in the hotel industry, including international exposure in luxury properties. Proven expertise in managing housekeeping operations, supervising teams, and ensuring timely room readiness while maintaining exceptional standards of cleanliness and hygiene. Skilled in coordinating with Front Office and Engineering departments, handling guest complaints efficiently, and maintaining high levels of guest satisfaction.
Experienced in inventory control, linen management, staff training, and conducting quality inspections to meet brand standards. A strong team leader with the ability to improve operational efficiency, manage high-pressure situations, and deliver consistent service excellence.
Experience
Team Leader – Housekeeping - Jaypee Siddharth - New Delhi
(2023-03 - 2026-03)
- Managed daily floor operations and ensured all rooms were ready on time.
- Supervised housekeeping staff and improved team efficiency.
- Handled guest complaints and resolved service issues quickly.
- Conducted inspections to maintain cleanliness and hotel standards.
- Coordinated with Front Office & Engineering departments.
- Managed linen inventory, supplies, and stock levels.
- Maintained Lost & Found records and prepared monthly reports.
- Implemented preventive maintenance plans to reduce breakdowns.
Housekeeping Coordinator - Radisson Blu Marina Hotel - New Delhi
- Monitored room status (arrivals, departures, VIPs, no-shows).
- Coordinated room readiness with departments.
- Prepared occupancy reports and resolved discrepancies.
- Trained new staff and ensured service standards.
Associate - Rixos The Palm Hotel & Suites - Dubai
(2019-06 - 2020-06)
- Maintained guest rooms as per international luxury standards.
- Performed cleaning, vacuuming, and turn-down services.
- Ensured proper placement of guest amenities and supplies.
Associate - Hyatt Regency - Gurugram
(2018-07 - 2019-06)
- Maintained cleanliness of rooms and public areas.
- Followed SOP for linen and housekeeping procedures.
- Attended daily briefings and departmental meetings.
Associate - ITC Gardenia - Bengaluru
(2017-01 - 2018-04)
- Cleaned and maintained floors, rooms, and public areas.
- Polished fixtures and ensured hygiene standards.
- Supported team in operational tasks and guest service.
Industrial Trainee - Radisson Blu Resort & Spa - Alibaug, Mumbai
(2015-06 - 2015-11)
Completed 22-week training in Housekeeping, Front Office & F&B.
Education
Bachelor - Hotel Management & Catering Technology - Amrapali Institute of Hotel Management
12th - Kendriya Vidyalaya
10th - Kendriya Vidyalaya
