Diya Tewari

I'm a results-driven Technical Support Engineer with a good understanding of Salesforce Marketing Cloud. Adept at eliciting requirements and translating them into scalable solutions, collaborating seamlessly with cross-functional teams.

• Knowledge of Salesforce Marketing Cloud (SFMC) functionalities and capabilities, including its different Builders and Studios.
• Utilized SQL queries within SFMC to extract, manipulate, and analyze large datasets for targeted marketing campaigns. Responsible for assistance in the optimization of data segmentation using SQL queries, resulting in more effective audience selection.
• Proficient in building Cloud Pages using HTML, CSS, JavaScript, and AMPScript to enhance user interactions and capture valuable data.
• Assisted in utilizing SFMC to design, deploy, and analyze marketing campaigns, ensuring optimal engagement and conversion rates.

Bachelor of Technology (B.Tech) Information Technology

July 2017 - June 2021

Banasthali Vidyapith Jaipur

Relevant Coursework: Machine Learning, Artificial Intelligence, Big Data, Database Management, Data Structures, Programming with C, C++, Java, Python.