Dondi Anu Kumar

Dynamic Healthcare Management professional with extensive experience at ASRAM Medical College and Hospital, excelling in patient care coordination and team building. Proven track record in implementing policies and enhancing operational efficiency, ensuring optimal satisfaction. Skilled in employee training and development, successfully fostering a collaborative environment while maintaining high standards of safety and compliance.

ASSISTANT MANAGER- HOUSE KEEPING - ASRAM MEDICAL COLLEGE AND HOSPITAL - ELURU

(2019-08)

• Collaborated with management on developing strategic plans for achieving business goals.
• Ensuring clean and Hygienic environment in the work area along with implementation of correct monitoring and control measures to ensure optimum customer satisfaction
• Monitored employee attendance records, timekeeping, and payroll information.
• Ensuring implementation of TAT for effective cleaning with limited man power.
• Imparting induction training and refresher training to the newly joined workers and existing workers for the improvement of their skills.
• Knowledge of using eco-friendly chemicals for cleaning various locations and areas, depending on the risk factors.
• Ensuring the safe disposal of biomedical waste generated from hospitals.
• Ensuring effective implementation of the Porter System in the hospital for the safe transportation of patients.
• Ensuring effective implementation of linen for timely replacement of clean linen in place of dirty linen.
• Ensuring the conversion of waste food into Vermi Compost and its use for gardening purposes.
• Ensuring the correct and effective rectification of complaints and grievances received against the department.
• Ensuring effective maintenance of all kinds of inventory.
• Managed inventory and supplies to ensure materials were available when needed.
• Maintenance of records for various fixtures and furniture, including daily consumable items, relative to the department.

SUB INSPECTOR - CENTRAL RESERVE POLICE FORCE (CRPF)

(1998-04 - 2019-07)

• Planning and execution of various works relating to the department.
• Produced thorough, accurate and timely reports of project activities.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Resolved customer inquiries and complaints requiring management-level escalation.
• Supervised daily operations including scheduling shifts, assigning duties.
• Coordinated with other departments to ensure smooth flow of operations.
• Ensured compliance with safety regulations and company policies.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
• Completed routine maintenance and repair.
• Developing and implementing security policy, standards, guidelines and procedures to ensure ongoing maintenance of security
• Planning and monitoring industrial security arrangements involving preparation of security plans, deployment of security personnel, etc
• Implementing stringent systems / measures to establish and maintain high security standards in compliance with prescribed statutory norms; monitoring the activities through Scientific Security Gadgets like CCTV's, Access Control System, Fire Alarm System, etc
• Engaged in the protection of VIPs and vital installations
• Planning deployment of troops according to sensitivity of the area
• Involved in the submission of reports on incidents/case study
• Investigating cases pertaining to corruption cases / economic offences; collecting intelligence & carrying out verification of the information for prevention / detection of crime
• Collating information during investigations and assisting in resolution of cases registered; preparing Intelligence / Investigation Reports
• Liaising with all types of government agencies / institutions / corporations / ministries at state level & central level for investigations of major cases.

MBA - Hospital Management - Vivekananda Global University

B.Sc - Sir CRR College (1997)