Dr. Kumaravel
Healthcare Business and Operations Specialist
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About
Healthcare Operations Leader with 12+ years managing multi-site clinical operations, OHC centers, home healthcare service. Expertise in P&L, staffing, regulatory compliance, NABH-linked documentation, logistics, patient-care operations, and health. Strong background in B2B healthcare services, hospital partnerships, SLA adherence, and emergency care coordination.
Experience
Manager – Customer Excellence at Gigacare Health Services (2025-09 – Present)
- Manage 22+ OHC (Occupational Health Clinics) facilities across Tamil Nadu
- Lead nursing, physiotherapy, lab, Ambulance & Emergency response Team
- Drive P&L, margins, and SLA compliance
- Ensure statutory and clinical compliance
- Emergency Care Coordination
- Quality, Audits & Documentation
- Strengthen service excellence and patient satisfaction
Manager – Business Alliances at Emoha Eldercare (2024-12 – 2025-09)
- Developed healthcare partnerships with hospitals & clinics
- Vendor & Hospital Network Management
- Established 5 FOCO-model franchises in 3 months
- Built senior-care and doctor referral networks
- Led city operations and supply chain functions
Business & Operations Manager at Portea Medical (2020-01 – 2024-09)
- Managed regional operations across nursing, physio, lab & home healthcare
- Handled biomedical equipment distribution & pharmacy logistics
- Medical Equipment & Biomedical Logistics
- Optimized warehouse workflows
- B2B Healthcare Accounts
- Achieved revenue and compliance targets
Assistant Manager – Operations at Portea Medical (2017 – 2019)
- Led daily healthcare operations and manpower scheduling
- Prepared clinical and operational MIS
- Improved service quality and process consistency
Physiotherapy Manager & Senior Executive at Portea Medical (2014 – 2017)
- Delivered patient assessments, treatment planning & rehabilitation
- Maintained clinical documentation and compliance
- Provided condition-focused and recovery-based care
Education
Bachelor of Physiotherapy in Physiotherapy – Sri Ramachandra University (2008)
