Durgadas Vattem

Healthcare Revenue Cycle Management professional with over 3 years of experience in Accounts Receivable (AR), denial management, insurance follow-up, physician and hospital billing, and payment resolution. Experienced in handling high-value AR accounts, reducing aging balances, resolving claim denials, and collaborating with cross-functional teams to improve reimbursement and operational efficiency. Strong analytical, communication, and problem-solving skills with a focus on maximizing collections and meeting productivity targets.

Senior Executive at UNISLINK INDIA PRIVATE LIMITED (2025-06 – 2026-04)

• Acted as a subject matter expert (SME) for complex AR and denial management cases.
• Mentored junior team members to improve productivity, communication, and process understanding.
• Worked on multiple specialties including physician billing, hospital billing, and specialty claims management.
• Managed high-value and aged AR accounts to maximize collections and reduce outstanding balances.
• Handled escalation cases related to claim denials, underpayments, authorization issues, and coding discrepancies.
• Maintained productivity, quality, and turnaround time (TAT) as per client SLA requirements.
• Collaborated with internal departments including coding, billing, and quality teams to ensure accurate claim processing.
• Performed root cause analysis on recurring denials and collaborated with cross-functional teams to implement corrective actions.

AR Associate at PRECISE RCM HEALTHCARE (2023-01 – 2025-03)

• Review and analyze patient accounts to ensure accurate and timely billing and collections and Identify and resolve denial issues by conducting thorough research and investigation
• Reviewed claims through payer calls, IVR systems, or web portals, asking relevant questions and documenting corrective actions.
• Maintained accurate records, adhered to compliance regulations, and supported internal teams in addressing complex billing issues.
• Documented all account activities accurately in the billing system while maintaining compliance with HIPAA guidelines and client protocols.
• Submitted appeals and reconsideration requests with supporting documentation to maximize claim reimbursement.

Associate System Engineer at IBM India Private Limited (2021-05 – 2022-06)

• Provided technical support and troubleshooting for client systems, ensuring minimal downtime and resolving issues efficiently.
• Communicated complex technical information to clients in a clear and concise manner, fostering strong client relationships.

Bachelor of Technology in Computer Science and Engineering – SCIENT Institute of Technology (2020)

Intermediate in MPC – Narayana Junior College, Hyderabad (2016)

Secondary School of Education – Sri Sai Bhupathy High School, Hyderabad (2014)