Elangovan Sivasankaran
Machanical Engineer with 22 years manufacturing industry experience in various departments with 10 years business Experience in Travel and CSC( common service centre)
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About
Experienced business and operations professional with 10 years of hands-on experience managing Adhithya Travels & Net Zone / CSC, supported by over 22 years of automobile manufacturing experience at Ashok Leyland Ltd. Strong in customer handling, office administration, billing, cash handling, documentation, computer operations, vendor coordination and day-to-day business management. Seeking a Travel Office Manager, Travel Agency Manager, Travel Operations, Tour Coordinator or Senior Travel Consultant role.
Experience
Proprietor at Adhithya Travels & Net Zone / CSC (2015-01 – Present)
- Managed complete day-to-day office and business operations for 10 years, including customer service, billing, cash collection and documentation.
- Handled customer enquiries, follow-up, service coordination and day-to-day operational requirements.
- Coordinated customers, vendors and business activities while maintaining records and office documentation.
- Performed computer-based services, MS Office work, data entry, billing and administrative tasks.
- Managed cash handling, routine office administration and customer-facing responsibilities with a service-oriented approach.
Senior Officer – Heat Treatment & Maintenance at Ashok Leyland Ltd. (2010-01 – 2013-11)
Officer – Engine Assembly & Testing at Ashok Leyland Ltd. (2008-01 – 2010-12)
Officer – Vehicle Assembly & AGB Assembly at Ashok Leyland Ltd. (2006-01 – 2008-12)
Quality Inspector & Associate at Ashok Leyland Ltd. (1991-01 – 2006-12)
Senior Officer – Heat Treatment & Maintenance | Officer – Engine Assembly & Testing | Officer – Vehicle Assembly & AGB Assembly | Quality Inspector & Associate at Ashok Leyland Ltd. (1991-01 – 2013-11)
Worked across manufacturing, assembly, testing, heat treatment, maintenance and quality functions, with strong shop-floor coordination, safety, quality and operational discipline.
Maintenance Trainee at Tube Products of India (TPI) (1989-01 – 1990-12)
Hands-on exposure in mechanical maintenance, routine/preventive maintenance and manufacturing operations.
Education
B.E. in Mechanical Engineering – Anna University (2005-01 – 2008-12)
Diploma in Mechanical Engineering (DME) – DOTE (1999-01 – 2003-12)
B.A. in Economics – University of Madras, Chennai (1994-01 – 1997-12)
ITI in Mechanic Motor Vehicle – ITI (1985-01 – 1987-12)
