Sumona Chakraborty
Customer Service Associate with 3 years experience in the BPO industry
Talent
BengaluruMember since April 24, 2026
Customer ServiceCustomer Support
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Customer ServiceCustomer Support
About
Customer Service Associate with 3 years experience in the BPO industry handling customer support issue resolution & client communication. Seeking an opportunity to contribute to a growth oriented BPO organizations.
Experience
Customer Service Associate - Tele Performance
(2023-01 - 2026-12)
Resolved customer queries with 95% satisfaction rate while maintaining quality standards.
Customer Service Associate - Startek
Provide customer support for the flipkart process though in bound calls handled 60+ customer per day while maintaining empathy & professionalism.
Education
Bachelor of Arts - Calcutta University (William Carey College) (2019-01)
