Emmanuel Nag

Business development and marketing professional with 4+ years of experience across retail operations, telesales, and inventory management. Skilled at client-facing sales, lead conversion, and cross-team coordination in fast-paced retail and quick-commerce environments. Looking to apply proven relationship-building and target-driven execution to a business development or marketing role.

Assistant Manager at Apoorti Super Market

• Supervised daily store operations, staff scheduling, and customer service to keep operations running smoothly during peak footfall.
• Partnered with vendors on stock replenishment and coordination, strengthening supplier relationships and reducing stock-outs.
• Drove store-level sales targets through team coordination and operational efficiency initiatives — directly relevant business development experience in a client-facing setting.

Telesales & Telemarketing Executive at Star Research Hub

• Ran outbound telecalling campaigns for lead generation, pitching products and services to prospective customers.
• Converted cold leads into sales through consultative pitching and consistent follow-up — core business development skillset.
• Maintained detailed call and client records to track pipeline and support relationship-building over multiple touchpoints.

Inventory Operator at Blinkit (Dark Store)

• Managed real-time inventory tracking and stock counting in a high-speed quick-commerce environment.
• Reduced shrinkage and improved stock accuracy through regular audits and disciplined process control.
• Coordinated closely with the operations team to maintain smooth, on-time order fulfillment.

Inventory & Floor Operations (Part-time) at Nike Store

• Maintained stock availability and store presentation to support a consistent customer experience.
• Assisted customers on the floor, building product knowledge and direct client interaction skills.

Bachelor of Commerce in B.Com