Emmanuel Theophilus

HR Business Partner with 10+ years of experience in driving people strategy, employee engagement, and business transformation. Passionate about enabling organizations to achieve sustainable growth through effective HR practices

Regional Resources Manager - IndusInd Bank Contact Centre

(2023-02)

• Act as a strategic HR advisor, bridging the gap between business and HR to ensure alignment of people strategies with organizational objectives.
• Partner closely with senior leadership to understand business priorities and translate them into actionable HR initiatives that drive performance and growth.
• Contribute to overall business success by implementing HR practices that support organizational goals, productivity, and cultural transformation.
• Manage employee relations, including grievance handling, and oversee payroll-related activities to ensure smooth HR operations and a positive employee experience.
• Serve as a trusted advisor to both leadership and employees, building strong stakeholder relationships across all levels of the organization.
• Influence decision-making through effective communication and data-driven insights, ensuring alignment with business and HR strategies.
• Lead and support talent acquisition, retention, succession planning, and employee development initiatives to build high-performing teams.
• Oversee vendor management and ensure seamless delivery of outsourced HR services.
• Identify training and development needs, design relevant learning interventions, and support continuous capability building.
• Managed end to end performance appraisal cycle for employees including goal setting, completion of self-assessments, manager reviews, developmental plans and final ratings
• Drive people-focused decision-making, ensuring HR interventions add measurable business value

Sr. Human Resource Analyst - Societe Generale Global Solution Group Centre Pvt. Ltd

(2021-12 - 2022-08)

• Oversaw end-to-end HR operations, ensuring seamless employee lifecycle management and process efficiency.
• Streamlined background verification processes to ensure timely onboarding and compliance adherence.
• Administered payroll processes with a focus on accuracy, timeliness, and regulatory compliance.
• Fostered positive employee relations by bridging communication between employees and leadership.
• Addressed employee concerns and resolved workplace conflicts effectively, fostering a positive, inclusive, and high-performance work environment.
• Strengthened employee engagement by promoting open communication and building trust across all levels of the organization.
• Developed and implemented HR policies and practices aligned with organizational goals and compliance requirements.
• Partnered with business leaders on succession planning initiatives, identifying key talent and building leadership pipelines to ensure business continuity.

Human Resource Process Advisor - Barclays Shared Services Pvt Ltd

(2017-07 - 2021-12)

• Managed the full employee lifecycle, ensuring efficiency and consistency across all HR touch points.
• Acted as a point of contact for employees, handling queries related to HR policies, workplace issues, and grievances.
• Drove employee engagement initiatives to improve morale, satisfaction, and retention
• Managed employee relations by addressing concerns, resolving conflicts, and ensuring a positive and inclusive work environment.
• Educated employees on company policies, code of conduct, and best practices.
• Managed Performance appraisal process - complied data, tracked KPIs ensuring 100% completion of self assessments, manager reviews and final ratings
• Partnered with managers to improve team effectiveness and individual performance outcomes.

Human Resource Officer - Wipro Technologies

(2016-02 - 2017-06)

• Managed end-to-end recruitment processes, including sourcing, screening, and coordinating interviews to ensure timely hiring.
• Conducted background verification (BGV) checks for all employees in accordance with company policies and compliance requirements.
• Administered the new hire onboarding process, including pre-employment documentation and testing to ensure a smooth joining experience.
• Maintained and updated employee records and HR documentation, ensuring data accuracy and confidentiality.
• Supported employee relations activities, assisting in handling employee queries and grievance resolution.
• Tracked and monitored training progress, coordinating with stakeholders to ensure completion of learning initiatives.
• Assisted senior HR leadership with payroll activities, ensuring accuracy and timely processing.

Master of Business Administration - Business Administration - Loyola College (2015) Chennai

Bachelor of Science - Science - Madras Christian College (2012) Tambaram