Lira Dutta

HR Business Partner with 12+ years of progressive experience supporting business leaders across multi-function teams in technology, consultancy services and education sectors. Proven track record in performance management, employee relations, talent acquisition and HR transformation through digitalization and HRMS implementation. Known for building trusted stakeholder relationships, exercising sound judgement in complex people situations and delivering scalable HR solutions that improve engagement, retention and organisational effectiveness.

Sr. Manager – HR & Admin - Intelligent Consulting Engineers Pvt Ltd

(2024-10 - 2026-03)

• Partner with business leaders on workforce planning, retention priorities and people strategy across multi-function teams.
• Serve as HRBP for business units, advising managers on employee relations, performance management, engagement and policy matters.
• Drive end-to-end recruitment for technical and corporate roles aligned to project and business needs.
• Manage employee grievances, disciplinary matters and workplace escalations with balanced business judgement.
• Lead Performance Management cycle including goal-setting, review timelines, manager coaching and rating discussions.
• Lead competency mapping initiatives to identify capability gaps and design targeted training interventions aligned to business needs.
• Support succession planning by identifying internal talent and development readiness for critical roles.
• Lead employee engagement initiatives, communication programmes and culture-building activities.
• Ensure HR compliance across statutory requirements and policy governance; track attrition, hiring and engagement metrics.
• Oversee office administration and facilities management; coordinate procurement with HO and manage vendor relationships and company events.
• Structured PMS: Introduced measurable KPIs per function, improving goal alignment and performance visibility by 15%.
• Succession Planning: Enabled 3 internal promotions for key roles within a year through high-potential identification and development planning.

Manager – HR - MJB Technology Solutions LLP

(2023-09 - 2024-08)

• Managed end-to-end talent acquisition for technical and business roles across sourcing, screening, coordination and offer management.
• Led employee lifecycle processes covering onboarding, engagement, performance reviews and exit management.
• Implemented and managed a new HRMS, improving process efficiency and HR data tracking.
• Coordinated payroll inputs and ensured timely processing in partnership with finance teams.
• Developed and implemented HR policies aligned with company growth plans.
• Drove employee engagement and culture initiatives suited to a startup environment.
• Coordinated training programmes based on skill gaps identified through performance reviews.
• HRMS Launch: Deployed web-based HRMS within 3 months, improving data accuracy and reducing manual HR effort by 40%.
• Recognition Framework: Introduced structured recognition programme that boosted employee engagement scores by 18%.

Manager – HR - SIP Academy India Pvt Ltd

(2014-04 - 2023-06)

• Partnered with business leaders across Sales, Customer Service and Support on manpower planning and people strategy.
• Managed end-to-end talent acquisition including leadership hiring and cost-effective sourcing for critical positions.
• Led employee relations initiatives — resolving grievances, conflict situations and workplace concerns.
• Designed and executed employee engagement calendar: surveys, townhalls, skip-level connects and wellness programmes.
• Managed full PMS cycle including appraisals, goal-setting, manager coaching, PIPs, IDPs and feedback mechanisms.
• Supported succession planning and internal talent readiness discussions with leadership.
• Conducted exit interviews, analysed attrition trends and recommended retention actions.
• Led onboarding and induction programmes to improve early productivity and retention.
• Managed HR and ISO audits, compliance documentation, POSH coordination and policy implementation.
• Engagement: Introduced digital engagement channel and pulse surveys resulting in a 25% rise in employee satisfaction index.
• Performance: Rolled out new grading and feedback frameworks driving consistent 10% YoY performance improvement.
• GPTW Readiness: Contributed to Great Place to Work certification readiness through improved engagement and leadership alignment.

Asst. Manager, India TA Operations - Franklin Templeton Asset Management (India) Pvt Ltd

(2004-12 - 2012-10)

Officer, Quality Control & Phone Banking - Standard Chartered Bank

(2001 - 2004)

Officer, Credit Card Operations - ANZ Grindlays Bank

(2000 - 2001)

Post Graduate Diploma in Business Administration (MBA) - Institute of Technology & Management, Chennai

Bachelor of Commerce - Andhra University, Visakhapatnam