Er.Saran R

With over 7 years of experience in private sector, I bring a deep understanding of customer service excellence, store operations, and merchandising. My career is highlighted by a consistent track record of increasing sales and enhancing customer engagement.

Sales Manager - I-O Sign - Bangalore, India

(2023-12)

• Oversaw daily operations and led a team of 25 staff members in a high-traffic retail environment, increasing sales by 22% year-over-year.
• Implemented dynamic merchandising strategies that enhanced in-store promotions and visual aesthetics, boosting customer engagement significantly.
• Enhanced team performance through targeted training programs, improving customer service ratings by 35% within the first year.
• Streamlined inventory management processes, reducing overhead costs by 20% while maintaining inventory accuracy.
• Coordinated successful promotional events that increased store traffic by 45%, resulting in a marked increase in sales.
• Developed and executed social media marketing campaigns that grew online follower base by 30% and drove online sales growth.

Sales Lead - Awal Plastics - Manama, Bahrain

(2020-06 - 2023-11)

• Assisted in managing store operations and staff, achieving a record high in monthly sales of $90K.
• Led visual merchandising redesigns, resulting in increased customer dwell time and a 10% increase in average purchase size.
• Piloted a customer loyalty program that contributed to a 25% rise in repeat customers.
• Managed scheduling and logistics for staff, optimizing coverage during peak times to improve operational efficiency.
• Oversaw staff recruitment and training, enhancing team productivity and customer service quality.

Sales Exec - Evergreen Sign Co. - Doha, Qatar

(2018-05 - 2020-04)

• Directed a sales team in a busy store, contributing to a sales increase of $50K annually.
• Implemented strategic sales techniques that effectively boosted sales by 8 to 15% within the first year.
• Managed inventory and ensured a 98% accuracy rate, significantly reducing losses.
• Conducted weekly sales reviews and provided insights for continuous improvement.

Engineering Design - Mechanical Engineering - ER Perumal Manimekalai College of Engineering at Hosur (2016-03 - 2018-03)

Mechanical Engineering - Mechanical Engineering - Muthayammal Engineering College (2012-03 - 2016-03)