Faheem Salik

Results-driven professional with extensive experience across business operations, B2B marketing, and e-commerce management. Proven track record of coordinating end-to-end operational processes, managing vendor and client relationships, and driving lead generation through digital platforms including IndiaMART, TradeIndia, Amazon, and Flipkart. Skilled at resolving service escalations, streamlining workflows, and supporting revenue growth through structured account and campaign management.

Senior Executive – Business Operations - Thriwe Consulting Pvt Ltd

(2023-02 - 2026-08)

• Coordinated end-to-end golf booking operations from request to confirmation, ensuring accuracy and high client satisfaction.
• Partnered with golf course vendors to verify availability, confirm bookings, and secure preferred time slots for clients.
• Served as primary point of contact for lounges and outlets, delivering training and support on web portal usage and system navigation.
• Resolved escalations from customers, lounges, and outlets related to booking issues, technical concerns, and service delays.

Online Marketing Executive - Trivaa Impex Pvt Ltd

(2020-03 - 2022-12)

• Managed online listings and inquiries across IndiaMART, TradeIndia, Justdial, and the company website, building relationships with new and existing clients via calls and email.
• Coordinated with vendors and logistics partners on import/export documentation, shipment tracking, and international shipping requirements.
• Supported product costing and pricing activities based on vendor quotations and shipment-related costs.
• Managed e-commerce accounts on Amazon, Flipkart, Snapdeal, and Paytm, handling listings, order processing, and promotional campaigns with media vendors and publishers.

Online Executive - Out Flank Trading Pvt Ltd

(2018-12 - 2019-12)

• Drove B2B marketing and business development to identify and engage corporate clients through online platforms and digital channels.
• Consulted with corporate clients on requirements, budgets, and specifications to recommend tailored corporate gifting solutions.
• Generated and nurtured B2B leads via IndiaMART, TradeIndia, calls, chats, and email, maintaining consistent client follow-up.
• Coordinated with internal teams and vendors on quotations, customization, and order fulfillment from enquiry to closure.
• Maintained client and lead databases in MS Excel to support repeat business and long-term client relationships.

Marketing Executive - Zoya Creation

(2015-10 - 2018-09)

• Led B2B lead generation and marketing initiatives for corporate bags and related products.
• Conducted market research to identify new product opportunities and evolving customer needs.
• Advised corporate clients on product specifications and customization to deliver tailored solutions.
• Coordinated with internal teams and suppliers on raw material sourcing and timely order fulfillment.

B.A. (Programme) - Zakir Hussain College, University of Delhi

Senior Secondary (12th) - C.B.S.E. Board

Secondary (10th) - C.B.S.E. Board