Faiz Alam

Backend Engineer with 2.5+ years of experience designing and deploying containerized microservices, RESTful APIs, and event-driven, real-time data pipelines across fintech and enterprise SaaS platforms. Hands-on with Docker, Kubernetes, and AWS cloud infrastructure, PostgreSQL/MongoDB data modeling, and full-stack observability using Grafana, OpenSearch, and Logstash. Experienced consolidating fragmented data sources into centralized, real-time dashboards used by both technical and business (finance/admin) stakeholders.

Software Engineer (SDE I) at AgNext Technologies Pvt. Ltd. (2025-03 – Present)

Global deep-tech platform automating quality assurance and secure supply chain data workflows across international agricultural trade markets

• Led the schema design and full-stack development of the Material Movement module, supporting permission-based lot creation, split, merge, and end-to-end lineage tracking. Developed a unified executive dashboard consuming real-time quality, compliance, and lot state updates through an event-driven pipeline built on Azure Service Bus and Azure Table Storage.
• Took end-to-end ownership of Grafana dashboards from MVP, served to clients via secure iframe authentication and backed by a Logstash-to-OpenSearch pipeline with PostgreSQL materialized views – cutting dashboard load times by 85% and simplifying client pitches.
• Implemented role-based multi-tenant access control across OpenSearch indices for centralized logging, reducing cross-team troubleshooting and triage time by over 50% and enabling non-technical operators to self-serve log audits.
• Integrated Keycloak SSO (OAuth2/RBAC) authentication into the assurance application and routed its APIs through a centralized gateway, contributing to platform-wide identity centralization.
• Integrated Razorpay into the assurance app's licensing flow (monthly/yearly/free plans) – creating and tracking payment orders on plan selection with a full audit trail across all transaction states; maintained idempotency and validated webhook signatures to safely handle failures and prevent race conditions on critical payment writes.
• Prototyped a Retrieval-Augmented Generation (RAG) proof-of-concept (Azure OpenAI) for automated data classification, defining business rule sets following a data-model pivot.

Software Engineer (Intern → Consultant) at MountBlue Technologies Pvt. Ltd. (2023-11 – 2025-02)

• Built the real-time notification delivery layer (bell-icon and push alerts) for critical pending actions using Socket.IO and Firebase, supporting 2,000+ daily events across client organizations.
• Built an audit-ready attendance pipeline with geo-validation and selfie authentication, automating multi-format client reporting for monthly financial releases.
• Refactored legacy PostgreSQL transaction schemas to resolve memory bottlenecks and migrated the frontend build pipeline from CRA to Vite, meaningfully accelerating local build and dev cycle times.

B.Tech in Computer Science Engineering – Lovely Professional University (2020 – 2024)