Falguni Mali

Detail-oriented and dedicated financial services professional with proven expertise in broker support, credit analysis, and Australian mortgage loan processing. Skilled in financial statement analysis, tax return review, and security document verification, with a strong focus on KYC compliance and regulatory adherence. Experienced in managing both loan application workflows and post-settlement operations using Infynity, ensuring accuracy, efficiency, and seamless client service.

Recognized for delivering exceptional results in high-pressure environments, optimizing operational processes, and collaborating effectively with brokers, lenders, and cross-functional teams to drive successful loan outcomes.

Broker Support/Loan Processor - Australian Mortgage - Intelligent Financial Solution

(2026-01)

• Handled post-settlement processing of Australian mortgage loans, ensuring smooth Settlement of Australian Mortgages.
• Utilized Infynity platform to streamline settlement workflows and maintain accurate loan records.
• Verified settlement details, reconciled financial documentation, and ensured regulatory adherence.
• Coordinated with brokers, clients, and lenders to resolve discrepancies and finalize settlements efficiently.
• Supported process optimization initiatives to reduce turnaround time and enhance operational efficiency.

Credit Analyst- Australian Mortgage - Genpact India Pvt Ltd

(2022-01 - 2026-01)

• Reviewed and processed mortgage loan applications, verifying client information and financial documentation.
• Conducted detailed analysis of security documents, financial statements, and tax returns.
• Ensured compliance with enhanced KYC procedures and regulatory standards.
• Performed quality assurance checks to maintain alignment with SOP and internal policies.
• Collaborated with cross-functional teams to identify process improvements and implement optimized solutions.
• Supported team members with workload management and resolved production-related queries.
• Partnered with Credit Assessors and stakeholders to expedite loan approvals and enhance client satisfaction.
• Participated in due diligence and discovery initiatives to improve operational effectiveness.

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