G. M. Santhosh
KYC, Customer Onboarding and Operations professional
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About
Results-driven KYC, Customer Onboarding and Operations professional with 10+ years of experience in KYC/CAF verification, customer onboarding, document verification, SLA/TAT management, customer support and team leadership.
Seeking Work From
Home KYC Verification, Banking Operations or AML/KYC Analyst roles.
Experience
Liaison Officer - YSM IMPAX Private Limited - Gobichettipalayam, Tamil Nadu
(2026-04)
- Coordinate with Tamil Nadu Electricity Board (TNEB) officials for tender execution and project coordination.
- Liaise with Assistant Engineers (AE) for material inspections, approvals, and compliance.
- Verify procurement documents, MRC certificates, invoices, and supporting records.
- Coordinate invoice submission and payment follow-up under applicable government schemes.
- Resolve documentation, material, and billing-related queries with internal teams and TNEB officials.
- Maintain accurate project documentation and ensure compliance with tender requirements.
- Coordinate with suppliers, contractors, and government departments to ensure timely project execution.
Onboarding Lead - Reliance Jio
(2021-01 - 2025-12)
Led onboarding, KYC/CAF verification, activations, training, escalations, SLA compliance.
Onboarding Executive - Reliance Jio
(2016-01 - 2021-12)
Customer onboarding, activations, MNP, prepaid/postpaid support.
Verification Officer - Sri Amman Agencies
(2013-01 - 2015-12)
Customer verification and activations.
Data Entry Executive - Unimax Tech Services
(2012-01 - 2012-12)
Education
MBA
MCA
B.Sc. - Computer Science
