Owner/Proprietor at Owner/Proprietor (Managed Transportation Business) (2024-01 – Present)
Overseeing end-to-end operations for mining materials, logistics, fleet maintenance, and supply chain efficiency. Currently actively looking for team lead job.
Team Lead - Sales & Sleep Expert at Deckmount Electronics (2022-08 – 2023-12)
- Led and mentored 15-member sales sleep expert team to surpass revenue benchmarks and earn top peer recognition; consistently overachieved 150% targets while driving professional development and organizational alignment.
- Implemented innovative protocols ensuring accuracy in sleep assessments, treatments, and product sales; delivered high-quality services boosting operational reliability.
- Adopted client-centric approach prioritizing exceptional consultations; achieved high satisfaction via effective communication and feedback.
- Optimized performance by establishing and monitoring KPIs; enhanced team productivity and best-practice adherence.
- Drove process improvements identifying gaps and streamlining strategies; boosted sales and service workflow efficiency.
- Secured government tenders for CPAP/BiPAP, oxygen concentrators, and Germiban sterilizers; landed major scale revenue hospital orders.
Senior Sleep Coach & Senior Sales Consultant at Resmed India Pvt Ltd. (2019-12 – 2022-08)
- KRA- Delivered in-depth consultations outperforming ENT specialists on sleep apnea diagnostics and therapies. Conducted comprehensive assessments of clients' sleep patterns, habits, and issues (polysomnography to Type 4 Test screening) with detailed report interpretations; recommended optimal non-invasive devices like CPAP/APAP/VAuto, educating clients to confidently choose our superior Medical devices.
- Conversion of hot and referred leads reaching 10 lacs revenue monthly with clinical and SaaS Remote device support to patients in real time.
- Maintain detailed records of client interactions, progress, and outcomes. Generate reports outlining improvements, setbacks, and recommendations for further action, Proficient in pipeline management, ensured accurate client,data management in Excel and Salesforce CRM.
Hearing Expert- Senior Sales Consultant at Hear.Com (SIEMENS) (2016-09-12 – 2019-10-30)
- Sold Siemens Hearing Aids worth INR 20K to 6lacs and 8lac to 12 lac target achievement.
- Recognized as a Top Performer for 10 times, demonstrating exceptional sales performance and customer conversion skills.
- Conducted comprehensive audiological and lifestyle consultations with hearing-impaired individuals, provided expert recommendations on hearing aid technology, features, and benefits tailored to their specific hearing loss, budget, and daily requirements.
- Mentored and trained new joiners on product knowledge, sales techniques, and customer handling, contributed to improved team productivity.
- shared business development concepts with the Country head & team manager.
Health and Senior Sales Counselor at Dr. Shikha Sharma Nutri Health (2014-12 – 2016-01)
- Consistently sold Weight Management programs ranging from INR 15k to 30K, contributing to a total target achievement of 4 to 5 lacs. Program included specialized management for Diabetes, Thyroid, and PCOS.
- Specialized in medically focused programs for Diabetes, Thyroid, and PCOS clients.
- Thoroughly assess clients' health and lifestyle needs, followed by tailored counselling on nutrition, exercise, and stress management. Collaborate with nutritionist to achieve customer weight management goals, offered comprehensive nutrition guidance and support for behavioural changes.
- Educate clients on weigh management science, dispelling myths and empowering informed choices for sustainable lifestyle habits.
Education and Sales Counselor at Meritnation.com (Ed.Tech) (2012-08 – 2014-12)
- Student Enrolment Targets: Meeting or exceedingset enrolment goals for courses or programs offered by the educational institution.
- Conversion Rates: Achieving a high 50% percentage of conversion from inquiries or leads to actual enrolments.
- Achieved high inquiry-to-enrolment conversion rates through effective sales counselling and need-based product recommendations.
- Provided comprehensive sales counselling on EdTech products for students from Class 1st to 12th, NEET (Medical) aspirants, and various competitive exam, including live classes, test series, and study materials.
Assistant Team Lead & Sales Executive at ATOZ Info Solution Pvt. Ltd. (2009-10 – 2012-03)
- Excelled in hardcore outbound sales of Dial-Around VOIP Calling services targeting customers in the USA and Canada.
- Achieved 25–30 sales per month in the first six months, consistently meeting and surpassing the Top Performer benchmark.
- Rapidly scaled performance to 55 sales per month within one year — 2X the set benchmark — through superior call execution and objection handling.
- Promoted to Team Leader within just eight months of joining, managing a high-performing team of 25 sales executives.
- Led the team to deliver 750+ sales while maintaining high-quality standards and process compliance.
- Prepared and analysed daily Bucket Projections, ATR (Average Talk Time), and APR (Average Performance Report) to monitor team performance and drive daily targets, Conducted training for new joiners on sales techniques, Provided real-time call flow assistance, live coaching, and motivational support to team members, resulting in improved individual and team productivity.
