Gaurav Handa
Customer Relationship Manager
Talent
Noida, Gautam Buddha NagarMember since March 1, 2026
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About
- Experienced in Customer Relationship Management with a demonstrated history of working in the real estate industry.
- Skilled in Customer Relationship Management (CRM), Collections, Training, Sales admin, Vendor Management.
- Instrumental in identifying new avenues to enhance cash flows for the company, planning and strategies development.
Experience
- Involve into successful implementation of ERP system (SAP) and Salesforce.
- Taking care of Sector 150 site – Godrej Nest, Nurture & Godrej Palm Retreat post sales backend work i.e. allotments, agreements, stage-wise/timely payment demand generation, receipts, transfers, possession etc.
- Ensure timely information flow to customer’s project specific to ensure cash inflow as per the payment schedule.
- Responsible for all documentation, support and feedback information post sales from booking till the possession of property.
- Taking care of banking approvals, coordination with various departments for approval docs.
- Outstanding Levels maintained at less than 10% of Total billing.
- SPOC for the training for SOP’s and System (Salesforce) for new joinees.
- Reporting to CRM Heads and Project Director on project performance
Education
- MBA from Guru Jambeshwar University in 2005
