Gauri Godse
CRM EXECUTIVE
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About
results-driven CRM Executive with 6 years of experience in the real estate sector, specializing in customer correspondence, loan follow-ups, recovery, and loan disbursement. Skilled in managing and maintaining customer relationships, ensuring timely communication, and driving customer satisfaction. Proficient in utilizing CRM tools to track leads, follow up on loan statuses, facilitate recovery processes, and oversee loan disbursement to enhance client experience and streamline operations.
Experience
CRM EXECUTIVE - JAYDEEPP GROUP OF COMPANIES
(2026-06 - 2026-08)
- Oversaw payment recovery, ensuring prompt collections and minimizing arears.
- Verifing customer profiles and handled loan file distribution.
- Managed loan disbursements and collaborated with bankers and DSAs for smooth processing.
- Negotiated payout terms to optimize banking partnerships.
- Handled post-sales operations and provided ongoing customer support.
CRM EXECUTIVE - JPV REALTORS PVT. LTD - Andheri
(2025-03 - 2026-05)
- Oversaw payment recovery, ensuring prompt collections and minimizing arrears.
- Verifing customer profiles and handled loan file distribution.
- Managed loan disbursements and collaborated with bankers and DSAs for smooth processing.
- Negotiated payout terms to optimize banking partnerships.
- Handled post-sales operations and provided ongoing customer support.
CRM EXECUTIVE - RAI RESIDENCY PVT LTD - KALYAN
(2023-12 - 2025-02)
- Led payment recovery efforts, ensuring timely collections and reducing outstanding dues.
- Handled loan disbursement procedures while coordinating with a wide network of bankers and DSAs.
- Negotiated payout terms with bankers to ensure favorable conditions.
- Oversaw all post-sales operations, ensuring seamless customer service and operational efficiency.
POST SALES OPERATIONS HEAD - VIDISHA CONSTRUCTIONS - BHIWANDI
(2020-10 - 2023-01)
- Led payment recovery efforts, ensuring timely collections and reducing outstanding dues.
- Verified profiles and managed loan file distribution.
- Administered loan disbursement in coordination with bankers and DSAs.
- Negotiated payout terms with banking partners.
- Managed post-sales operations and customer support.
- Occasionally supported sales, driving lead generation and conversions.
CRM ASSISTANT - SARVODAYA GARDENS - KALYAN
(2018-02 - 2020-10)
- Oversaw payment recovery, ensuring prompt collections and minimizing arrears.
- Verifing customer profiles and handled loan file distribution.
- Managed loan disbursements and collaborated with bankers and DSAs for smooth processing.
- Negotiated payout terms to optimize banking partnerships.
- Handled post-sales operations and provided ongoing customer support.
RECEIPTIONIST - ROYAL ELECTRONICS - CHEMBUR
(2013-01 - 2018-01)
- Inventory record maintaining
Education
BACHELORS OF ARTS - LITERATURE (MARATHI) - SNDT COLLEGE, MUMBAI (1995 - 1998)
