Gayathri

ServiceNow ATF developer with 2.5+ years of hands-on experience in developing, executing, and maintaining automated test cases within the ServiceNow Automated Test Framework (ATF) manually and via Now Assist across ITSM and HRSD modules. Known for delivering high-quality, reusable test solutions that enhance platform stability and efficiency. My tenure has been marked by successful project deliveries, expanding my skills in Automation and contributing to agile development environments.

Recognized by clients for dedication to quality, client collaboration, and expertise in streamlining testing processes. Seeking to leverage expertise to drive value and contribute to the success of organization's ServiceNow initiatives.

Packaged Application Development Analyst at Accenture (2023-07 – Present)

ATF Developer responsible for developing, executing, and maintaining automated test scripts using ServiceNow ATF, driving Now Assist for ATF Generation and Gen AI tools for test design.

• Develop, Maintain and execute Automated and manual test scripts using Servicenow ATF
• Driving Now Assist for ATF Generation and Gen AI tool for Test design
• Knowledge of IT Service Management Processes and Practises and database concepts
• Hands-on experience in testing Servicenow Application - ITSM, HRSD, CMDB
• Responsible for providing Test estimation, defining Test Strategy and Test Plan and Perform functional, regression, integration and system testing
• Co-ordinate with testing team (onsite & offshores) and ensure the testing team follows established standards
• Prioritize testing activities and assigning them to team members
• Perform Peer review and approve as one of the stakeholders for New Change Requests, business requirements and other SDLC documentation
• Provide review of the testing deliverables to ensure they meet regulatory requirements
• Identify, Document and track defects using defect management tools using JIRA, QTEST, AZURE
• Participate in automation feasibility analysis and regression planning Executor, Monitor and review results of automated regression test scripts and report any failures
• Responsible to deliver all testing documentation on time to client
• Manage metrics tracing, issue/risk tracking within projects and publish weekly and monthly status reports

Master of Science – Bharathiyar University (2023-06)