Process Management and Training & Development
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I would like to apply for the position Asset Servicing Operational Risk Consultant . I have 11 years of professional experience in customer service. In my previous position as Assistant Manager with Flipkart. I oversee a room of 200 employees provide training on customer service for effectiveness and provide coaching to the staff.
I possess a calm disposition and an ability to get along well with people from all walks of life. My communication skills allow me to explain concepts to employees in a manner that is understandable and to deal with sensitive issues diplomatically. I am well-versed in customer service particularly those geared toward telephone communication both inbound and outbound.
I have won numerous customer service and awards for my excellent performance. I would appreciate the opportunity to bring my professionalism experience and dedication to the position .
I know that I am a quality candidate with outstanding skills and knowledge in the industry. Please feel free to call or email me at your convenience to arrange an interview . I look forward to speaking with you and do thank you for your time.
A growth-driven Leader in Flipkart with over 11 years of successful experience in Operations Management, Vendor Management, Online Sales, Process Management and Training & Development; proven expertise of combining strong leadership skills, expert process knowledge, communication skills and multitasking capabilities to positively contribute to organizational growth.
M.Sc in Biochemical technology
Muthyammal college of Arts and sciences
