
Geethu S
Customer Service & International Voice Process Aspirant | B.Tech Graduate
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About
B.Tech graduate with four research/laboratory internships requiring precise verbal and written communication with cross-functional teams, faculty, and external collaborators. Experienced in maintaining structured, audit-ready documentation (SOP/GLP-aligned) and quality-compliance reporting, directly transferable to HR Operations process work. Strong, fluent English communicator (additional working knowledge of Hindi, Malayalam, and basic German) with a proven record of fast learning across new technical domains.
Available to work US shift hours from the Mumbai office; fresher-friendly and eager to build a career in international voice / blended HR operations.
Experience
Project Intern - The Institute of Science, affiliated to Dr. Homi Bhabha State University - Mumbai
(2026-01 - 2026-05)
- Coordinated with faculty and research staff to plan and report on a multi-month research study, communicating progress and results clearly at each stage.
- Maintained accurate, audit-ready documentation across 4+ months of trials, ensuring full traceability for faculty review.
Research Incubatee - Indian Council of Agricultural Research – Fisheries (ICAR) - Mumbai
(2025-07 - 2025-12)
- Collaborated cross-functionally to take a new product concept from lab research through to prototype, coordinating inputs across team members and stages.
- Communicated technical progress and findings within a structured institutional reporting process.
Internship Trainee - Azyme Bioscience Pvt. Ltd. - Bangalore
(2024-06 - 2024-07)
- Followed detailed SOPs across multiple sample batches, ensuring consistent process compliance and quality of output.
- Documented and reported quantitative results accurately to support downstream decision-making by senior staff.
Internship Trainee - Modern Bread - Ernakulam
(2022-06 - 2022-06)
- Performed batch-wise quality control checks, ensuring products met internal standards before reaching the customer.
- Supported product safety sign-off through shelf-life and packaging integrity assessments — direct experience safeguarding customer/end-user outcomes.
Education
B.Tech - Biotechnology - Amity University Mumbai (2022 - 2026)