Giby George

Results-driven IT Operations and Security leader with 20+ years of global experience building and scaling infrastructure teams across cloud, DevOps, and site operations. Expertise in AWS and Azure hyperscalers, with a demonstrated track record of establishing GCCs from the ground up, driving cross-region delivery, and delivering continuous cost optimization without compromising reliability or security.

Associate Director, IT Operations at Purchasing Power IT & Business Solutions India LLP (2020-03 – Present)

• Built and scaled a 30-member IT operations and security team from scratch, establishing end-to-end support functions across the entire organization.
• Spearheaded migration of the primary storefront application to SAP Commerce Cloud, improving platform scalability and reducing legacy infrastructure costs.
• Architected and executed a cost-optimized cloud migration strategy to move multiple services to Microsoft Azure, aligning infrastructure spend with business growth.
• Led migration of the API management layer to the APIGEE platform, enhancing API governance, visibility, and developer productivity.
• Orchestrated two full office facility setups (2020 and 2025), delivering operational continuity during both transitions with zero business disruption.

Head – DevOps & IT at Wall Street English India Pvt Ltd (2018-11 – 2020-03)

• Directed a DevOps and operations team running the full company infrastructure on Microsoft Azure, maintaining high availability across all services.
• Partnered with business stakeholders to integrate AI-driven capabilities including speech-to-text, directly enhancing the core learning platform.
• Led architectural transition to serverless computing, improving platform scalability and achieving measurable reductions in infrastructure costs.

Manager – Process & DevOps at Softcrylic Technology Solutions India Pvt Ltd (Now Hexaware) (2006-03 – 2018-10)

• Managed IT operations engagements for multiple enterprise clients across diverse industries, ensuring consistent SLA compliance and service quality over a 12-year tenure.
• Partnered with pre-sales teams to develop competitive technical proposals, contributing directly to deal closures and revenue growth.
• Owned budgeting and resource allocation across multiple client portfolios, consistently delivering cost optimization targets while maintaining delivery excellence.

Bachelor of Engineering in Computer Science – KSR College of Technology, Anna University (2005)