Gunashekar B

IT service Management Specialist with 8+ years of experience in Major incident management, Incident, Problem and change management. Skilled in Bridge handling, report generation and dashboard maintenance, evaluating critical situations and handling pressurized work environments and implementing multi-pronged ITIL strategies that increase service availability and achieve customer satisfaction.

WORK EXPERIENCE

• Currently working with Moder solutions from Sep’21 to till date.
• Worked with first source from Nov’19 to Sep’21.
• Worked with Mphasis from Sep’15 to Oct’19. 

Bcom, Vijetha Degree college,

| May 2011

MBA, Sahaya institute of technology | 2017