Senior process analyst
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Having 3.5 Years of experience in IT infrastructure service management as a major incident manager, incident & Problem manager. Consisting of very good hands on experience on Incident creation, Follow-up, resolution and maintaining the SLA's
Having 3.5 Years of experience in IT infrastructure service management as a major incident manager, incident & Problem manager. Consisting of very good hands on experience on Incident creation, Follow-up, resolution and maintaining the SLA's
MCA(Master in Computer Application) from Gangadhar Meher University, Odisha in the year 2019.
