Gurudutt Venkatesh

Energetic community outreach manager experienced in creating and completing outreach programs in urban communities.

Regional trainer - Chai point

(2019-01 - 2019-08)

• Trained store managers and frontline staff on service protocols and brand standards.
• Conducted employee inductions and on boarding programs.
• Performed regular store audits to assess operational efficiency.
• Ensured staff compliance with company policies and procedures.

Training Head & Operations - Chai central

(2019-10 - 2021-02)

• Conducted staff training and store manager training to improve service quality.
• Developed and implemented new recipes to enhance menu offerings.
• Managed offline and online sales strategies to drive revenue growth.
• Regularly visited stores to ensure adherence to brand and operational standards.
• Created and redefined recipes to main consistency and quality.
• Designed menu merchandising strategies to optimise customer engagement and sales.
• Enhanced customer experience through staff training and service improvements.

Owner & Manager - Eternelle Gourmet Kitchen

(2021-07 - 2025-02)

• Managed daily operations of a 50-seat restaurant, ensuring high service standards.
• Trained Kitchen and F&B staff to enhance efficiency and quality.
• Handled financial management, budgeting and cost control.
• Oversaw inventory management and procurement processes.

Training and operations manager - Cafe Udupi Ruchi Unit of Sri nuthatch nutricare technologies pvt ltd

(2025-04 - 2026-05)

• Staff training and induction for all new joiners
• Training Store Managers and Shift Managers.
• Food quality checks, recipe creation and innovation.
• Checking raw materials for expiry and quality.
• Menu merchandising and food cost control.
• Wastage control and production planning.
• Inventory management and stock receiving.
• Customer experience and floor management.
• Supporting marketing and B2B activities.

Hotel management - IHM Bengaluru (2018)