Habeeb Shaik

Award-winning Parts Manager with 15 years of experience across leading automotive dealerships, including Mercedes-Benz India and Ford. Recognized as Best Parts Manager – STAR TALENT 2025 (Mercedes-Benz India) for outstanding performance in inventory management and customer service. Skilled in end-to-end spare parts inventory management, Dealer Management System (DMS) operations, and supply chain coordination.

Proven track record of optimizing stock levels, reducing order turnaround time, and improving customer satisfaction through accurate, timely parts availability. Adept at using Electronic Parts Catalogue (EPC) and e-Dealer (Siebel) systems, with strong cross-functional collaboration skills across service, sales, and supplier teams.

Parts Manager - Mercedes-Benz India Pvt. Ltd. (Mahavir Group) - Hyderabad

(2017-09)

• Awarded Best Parts Manager – STAR TALENT 2025 for excellence in inventory management and customer service.
• Manage end-to-end ordering, receiving, stocking, and distribution of automotive parts supporting service and repair operations.
• Maintain accurate inventory transaction records in the Dealer Management System (DMS) and reconcile stock through regular cycle counts.
• Prepare customer estimates covering parts pricing and availability, and prioritize requests by repair urgency.
• Monitor seasonal demand and Phase-In/Phase-Out parts to optimize stock levels and reduce slow-moving inventory.
• Track purchase orders end-to-end, resolving supply chain delays and escalating issues to keep ETAs on schedule.
• Oversee warehouse operations — goods receipt, storage, stock transfers, documentation, and disposal — while coordinating inter-branch stock allocation.
• Use the EPC and e-Dealer (Siebel) systems to identify, order, and track the correct parts efficiently.

Assistant Parts Manager - Mody Ford Service Centre - Hyderabad

(2012-01 - 2017-06)

• Supported daily parts counter operations, inventory control, and customer query resolution.
• Collaborated with service advisors and technicians to ensure timely parts availability for workshop operations.
• Assisted in stock verification, documentation, and maintaining compliance with warehouse procedures.

Bachelor of Commerce - Computers - Rayalaseema University

Intermediate - MPC - Siva Sai Junior College

Secondary School Certificate - SSC - Good Shepherd English Medium High School