Haroon Saleh

Results-driven ServiceNow Developer with hands-on experience building scalable applications and automating business processes. Proficient in ITSM, Flow Designer, advanced scripting (GlideRecord, Script Includes), and Domain Separation. Proactive, rapid learner, and effective collaborator in Agile environments to deliver robust solutions.

ServiceNow Developer at Precision IT Solutions Inc (2024-11 – Present)

• Engineered server-side and client-side scripts, including Business Rules, Script Includes, and UI Policies, to extend platform capabilities.
• Automated complex internal service requests, change management processes, and ticket lifecycles utilizing Flow Designer.
• Optimized database queries and data manipulation through advanced GlideRecord scripting, improving system response times.
• Configured and deployed solutions within Domain Separation environments, ensuring precise data visibility and secure tenant isolation.
• Collaborated in Agile development, contributing to sprint planning, intuitive catalog item design, and platform documentation.

Front-End Developer at Freelance (2023-01 – 2024-12)

• Built interactive and highly responsive user interfaces utilizing Vue.js, HTML, and CSS.
• Developed dynamic forms and comprehensive dashboards, establishing a strong JavaScript foundation that enabled a seamless transition to advanced ServiceNow UI scripting.

Bachelor in Information Technology in Information Technology – Syrian Virtual University