Harsh Kundu
Senior Steward with over 4 years of experience in the hospitality industry
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About
Dedicated and skilled Senior Steward with over 4 years of experience in the hospitality industry. Proven track record of maintaining high standards of cleanliness and organization in various food and beverage establishments. Seeking a challenging role where I can utilize my expertise and leadership skills to contribute to the success of the team.
Experience
Assistant travel consultant - V TRAVELS - Greater noida west, UP, India
(2025-04)
- Consults clients on destinations
- designs custom itineraries
- books flights
- Booking accommodations and activities
- And manage payments from clients
Senior steward - Noormahal Palace Hotel - Karnal HARYANA, INDIA
(2021-10)
- Supervised a team of 20 stewards to oversee daily operations and maintain high standards of cleanliness and service in dining areas
- Implemented cost-saving measures by optimizing inventory management and reducing waste by 15%
- Conducted training sessions to enhance staff skills and improve overall performance, leading to increased customer satisfaction scores
- Developed and implemented new procedures to streamline workflow and enhance efficiency in food and beverage service
- Managed a team of waitstaff to ensure smooth and efficient service for up to 100 guests per shift
- Implemented new training programs to enhance staff knowledge of menu items and improve customer satisfaction
- Cultivated relationships with regular customers to increase repeat business and garner positive reviews
- Collaborated with kitchen staff to expedite food orders and minimize wait times for customers
Education
B.Sc. - Hospitality & Hotel Administration - IHM, Yamunanagar (2018 - 2021)
INTERMEDIATE - THE HERITAGE SCHOOL, NEW DELHI (2018 - 2018)
Matriculation - THE HERITAGE SCHOOL, NEW DELHI (2016 - 2016)
