Harsh Vaibhav

Results-driven Data Analyst with 1+ year of professional experience leveraging data to optimize business operations and drive strategic decision-making. Proficient in SQL, Power BI (DAX), Excel, and Python (Pandas) for end-to-end data analysis, dashboard development, and KPI reporting. Demonstrated ability to translate complex datasets into actionable insights that directly improve workflow efficiency and revenue performance.

Certified by Google and Microsoft. Seeking a Data/Business Analyst role to deliver measurable business impact.

Center Manager at CultFit (2024-02 – 2025-02)

Operations Management | Data-Driven Performance Tracking | Excel Dashboards

• Orchestrated daily center operations by building and maintaining Excel-based performance dashboards tracking 10+ KPIs (attendance rate, revenue, customer engagement, NPS), improving reporting accuracy by 30%
• Analyzed weekly operational data to identify scheduling inefficiencies, reducing resource conflicts by 25% and optimizing staff allocation across peak and off-peak periods
• Collaborated with cross-functional teams to align operational strategies with revenue targets, contributing to measurable improvements in customer retention and center profitability

Junior IT Executive Intern at Metropolis Healthcare Limited (2023-06 – 2023-07)

IT Support | QA Testing | System Documentation | SDLC

• Resolved 50+ IT support tickets per week, tracking issue resolution data to identify recurring problems and propose process improvements that reduced average resolution time
• Executed structured QA testing and system validation protocols, documenting test cases and defects to support SDLC compliance and system reliability
• Documented system performance metrics and technical processes, creating structured reports used by senior engineers to prioritize development and maintenance tasks

Post Graduate Diploma in Management (PGDM) in Business Analytics & IT Management – International Institute of Business Studies, Bengaluru (2025-07 – 2027-05)

Bachelor of Business Administration in Information Technology – Lovely Professional University, Punjab (2021-08 – 2024-05)