Harshdeep Kaur
Client Relationship Manager
Talent
New DelhiMember since July 3, 2026
Customer SuccessOperations ManagementSales & Business DevelopmentHospitality ManagementClient Relationship ManagementTeam LeadershipAccount Management
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Customer SuccessOperations ManagementSales & Business DevelopmentHospitality ManagementClient Relationship Management
About
I am a client relationship manager. Built and maintained strong customer relationships by providing personalized solutions and consistently exceeding service expectations. Consulted directly with clients to understand their requirements and designed customized event and stay packages based on their budget, group size, and preferences.
Experience
Customer Service - Team leader - HM FARM
(2023-03)
- Led the sales and marketing team - Developed and executed marketing strategies, promotional campaigns, and customer engagement activities
- Managed the complete booking lifecycle for the farmhouse, handling customer inquiries, reservations, confirmations, and post-booking support to ensure a seamless guest experience.
Client Relationship - Manager - MarketingKingOnline
(2021-11 - 2023-01)
- Managed end-to-end customer service operations, including order tracking, returns, refunds, exchanges.
- Trained, mentored, and supported new team members, fostering a collaborative and customer-centric work environment.
Education
BA Psychology HONS - Psychology - IGNOU UNIVERSITY (2008-12 - 2012-12)
High School - Science (with maths) - MATA GUJPRI PUBLIC SCHOOL
Skills
Client Relationship Manager
