Hem Kumar

To obtain a challenging position in KYC/Banking Operations where I can utilise my knowledge of customer verification, document validation, AML screening, and MS Excel skills to ensure compliance, prevent fraud, and maintain accurate customer records. I aim to contribute to organisational growth while continuously enhancing my professional skills.

KYC Operations - HDB Financial Services - Thousand Lights, Chennai

(2025-10 - 2026-04)

In KYC operations, employees collect and verify customer documents such as a passport, a voter ID, a driving license

• Verified customer identity documents such as Passport, Utility Bill, and Bank Statement during the KYC process.
• Performed customer onboarding and ensured compliance with RBI and banking regulations.
• Conducted Name Matching, DOB Verification, Address Matching, and Signature Verification.
• Checked document validity, expiry dates, clarity, and readability before approval.
• Cross-verified customer details with submitted supporting documents.
• Matched customer photograph and signature to ensure document authenticity.
• Used MS Excel for maintaining customer data, reports, and record management.
• Worked with AML screening tools and document verification systems to identify risks and suspicious activities.
• Helped in preventing fraud, fake accounts, and compliance-related issues.
• Maintained accurate and confidential customer records according to company policies.
• Coordinated with internal teams to resolve document discrepancies and verification issues.
• Ensured high accuracy and timely completion of KYC verification processes

BBA - Human Resource - Veltech Ranganathan Dr Shakuntala R&D Institution and Technology (2024-2025)

10th - Jeeva Matriculation Hr. Sec. School (2019-2020)

12th - Jeeva Matriculation Hr. Sec. school (2021-2022)