Hemanth Kumar
Hospitality Professional | Restaurant Operations Expert | Proven Leader
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About
Senior hospitality and restaurant operations professional with 20+ years of experience in multi-unit restaurant management, business development, P&L management, cost control, team leadership, SOP implementation, franchise operations, customer experience, and new outlet launch. Experienced in managing high-volume restaurant brands across India and Sri Lanka with a strong focus on profitability, operational excellence, workforce development, and sustainable business growth.
Experience
Area Manager – Operations at Sri Anantheshwara Foods Pvt. Ltd. (Paakashala) (2025-10 – Present)
- Lead operations across multiple restaurant outlets.
- Drive sales growth, profitability, customer satisfaction, and operational excellence.
- Monitor food cost, labor cost, inventory, audits, and compliance standards.
- Train and mentor restaurant managers and outlet leadership teams.
- Coordinate with HR, Finance, Procurement, and Marketing functions.
- Support business expansion and new outlet opening projects.
Assistant General Manager (AGM) at Adyar Ananda Bhavan (A2B) (2025-09 – 2025-10)
- Managed restaurant operations and service standards.
- Controlled inventory, manpower utilization, and operational efficiency.
- Maintained food quality, hygiene, and customer satisfaction benchmarks.
Head of Operations & Business Development at Delicious Concepts Pvt. Ltd. (Junior Kuppanna Franchise) (2024-01 – 2025-08)
Directed end-to-end restaurant operations and business development.
- Managed procurement, budgeting, staffing, and SOP implementation.
- Led recruitment, training, and performance management initiatives.
- Improved operational efficiency and customer experience.
Operations Manager at Nakshatraa Foods (2018-08 – 2023-12)
- Managed four restaurant brands and their operational performance.
- Handled budgeting, inventory, vendor management, and manpower planning.
- Improved service consistency and profitability across brands.
Admin cum Restaurant Manager at Mangalam Group of Restaurants (2012-01 – 2018-08)
- Managed three restaurant outlets and industrial catering operations serving 800–1000 meals daily.
Restaurant Manager at Chews and Cheers Leisure Services Pvt. Ltd. (2007-05 – 2011-12)
- Managed daily restaurant operations and customer service excellence.
Network Engineer at GE Capital (2004-04 – 2007-05)
- Managed network infrastructure and IT support operations.
Education
Bachelor of Computer Applications in BCA – Bangalore University (2003)
CCNA – Cisco Certified Network Associate – Cisco (2003)
