Himanshitha
BANKING OPERATIONS | MIS | KYC / AML | BACK OFFICE
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About
B.Sc.
Computer
Science graduate and MCA student with professional experience at ICICI Bank in corporate banking. Hands-on exposure to banking operations, customer service, KYC and documentation, Finacle/FinCore and internal banking systems. Proficient in MS Excel with an interest in MIS, operations, KYC/AML and financial operations. Seeking a process-oriented, non-sales role where accuracy, system knowledge and analytical skills can contribute to business operations.
Experience
Deputy Manager, Band 1 | Corporate Banking - ICICI Bank
(2025-01)
Supported day-to-day banking operations, customer service and documentation while following internal processes and compliance requirements.
- Worked with Finacle/FinCore and internal banking applications for account, service and operational activities.
- Handled customer requests and supported KYC-related documentation, account servicing and query resolution.
- Coordinated with internal teams for service requests, approvals, employee/system mapping and operational issue resolution.
- Maintained and tracked operational information using MS Excel and supported routine reporting and follow-up activities.
Education
Master of Computer Applications - MCA - Nrupatunga Institute of Technology and Management
Bachelor of Science - Computer Science - Keshav Memorial Institute of Commerce and Sciences (2025)
Intermediate - Sri Chaitanya College (2022)
SSC - Vivekananda High School (2020)
