Himanshu Thorat
Jr. System Administrator MSP Support Environment
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About
Worked on infrastructure monitoring and alert management using N-central RMM tool. Handled ticket monitoring, incident updates, and workflow process in Autotask tool. Monitored backup alerts using Cove Data Protection for Server, Linux, and Microsoft 365 backup.
Experience
Jr. System Administrator MSP Support Environment - Ballast Services Project
(2026)
- Worked on infrastructure monitoring and alert management using N-central RMM tool.
- Handled ticket monitoring, incident updates, and workflow process in Autotask tool.
- Monitored backup alerts using Cove Data Protection for Server, Linux, and Microsoft 365 backup.
- Learned SentinelOne security monitoring for malware, ransomware, exploit, and threat alerts.
- Worked with Windstream and Granite 360 tools for connectivity checks and troubleshooting.
Tech Lead - Pushpak Infotech
(2024-09 - 2025-11)
Provide advanced Windows/Microsoft 365 support, hardware/software diagnostics, data recovery, malware removal, and network issue resolution with on-site/remote troubleshooting. Maintain secure, optimized systems and clear IT documentation for smooth technical operations.
Indux Properties
- Developed a responsive real estate website for property buying, renting, and listings.
- Implemented JWT authentication, OTP login, and MongoDB database integration.
- Built APIs and connected Node.js/Express backend with React frontend.
Education
SSC - The Jain International School (2018 - 2019)
HSC - Science - Rashtramata Indira Gandhi Military School & Jr College of Science (2020 - 2021)
B.Tech - Artificial Intelligence And Data Science - Maharashtra Institute Of Technology, Chh. Sambhajinagar (Autonomous) (2021 - 2025)
