Ibrahim EkbAl

Cafe Operations Incharge

Talent

HyderabadMember since November 5, 2026

Workflow management & daily operationsStock audits, shrinkage control & order placementStaff scheduling, task allocation & trainingFood safety standards (FSSAI) & station cleanlinessSpeed of service, TAT compliance & issue resolutionOrder accuracy, wastage reduction & store efficiency

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About

Results-driven and team-oriented professional with 2 years of experience in quick-service restaurants (QSR) and dark store cafe operations. Demonstrated growth from front-line Team Member to Cafe Operations Incharge. Skilled in cafe management, inventory tracking, team supervision, and maintaining high hygiene and customer service standards.

Experience

Cafe Operations Incharge - ZEPTO

Managed daily dark store cafe operations, meeting turnaround time (TAT) and quality metrics.
Monitored stock levels, conducted daily inventory checks, and minimized food wastage.
Supervised and led cafe staff during peak operational hours to maintain smooth execution.
Enforced strict hygiene and food safety guidelines across all prep stations.

Cafe Partner - ZEPTO

6 Months

Prepared food and beverage orders accurately adhering to standardized recipes and timeline targets.
Maintained cleanliness at stations and operated kitchen equipment as per safety protocols.
Recognized for exceptional speed, accuracy, and efficiency, resulting in rapid promotion to Operations Incharge.

Team Member - KFC (Quick Service Restaurant)

1.5 Years

Delivered fast and courteous customer service across front-counter and kitchen operations in a high-volume QSR environment.
Maintained strict standards of food hygiene, station cleanliness, and food safety compliance.
Collaborated with shift supervisors to meet daily sales targets and ensure quick order processing.
Assisted with inventory management, stock handling, and maintaining audit-ready kitchen setups.