Itishree Panda
Retail Banking Specialist | Operations & MIS Analyst
Hire this person
Send a job offer directly to this candidate
About
A dedicated banking professional with 8+ years of experience in retail banking operations and MIS reporting. Passionate about using data to solve business problems, improve branch performance, and support decision-making. Experienced in creating dashboards, automating reports, and analyzing business trends using Power BI, SQL, and Excel while working closely with stakeholders across business functions.
Experience
Deputy Manager (MIS Analyst | Retail Banking Operations) at YES BANK LTD (2022-12 – Present)
- Managed front-office retail banking performance monitoring by developing interactive Power BI dashboards.
- Created and maintained critical MIS reports analyzing CASA, FD, loans, and overall branch productivity.
- Analyzed customer transaction trends and branch sales performance to optimize daily front-office operations.
- Coordinated directly with business and branch teams to gather operational reporting requirements.
- Designed DAX measures and utilized Power Query for data transformation to build business calculations and performance metrics.
- Connected multiple data sources, including Excel and SQL databases, to create drill-through reports, charts, and KPI cards.
- Automated daily and monthly reporting processes, significantly improving branch operational efficiency.
- Prepared high-level management reports for operational tracking and strategic decision-making.
Assistant Manager (MIS Reporting | Front Office & Operations) at AXIS BANK LTD (2017-09 – 2022-11)
- Managed branch-level MIS reporting, operational performance tracking, and customer service analytics.
- Handled day-to-day data analysis related to CASA, deposits, branch operations, and customer behavior patterns.
- Prepared Excel-based dashboards and reports for customer acquisition, branch targets, and sales data tracking.
- Worked extensively with large operational datasets to perform branch productivity and performance analysis.
- Supported branch management teams with daily, weekly, and monthly business reports to drive front-office targets.
- Coordinated with internal branch teams for report validation, data quality assurance, and data reconciliation.
- Improved branch reporting accuracy and drastically reduced manual front-office effort through smart automation techniques.
Education
Post Graduate Diploma in Banking and Services: Accounting and Finance – Manipal University
B. Tech in Computer Science & Engineering – Synergy Institute of Technology
Advance Program in Industrial Data Science in Data Science – DV Analytics Institute

