Jacob new begin C

Result-oriented and highly experienced Process Lead with over 10 years of experience in Accounts Receivable (AR) and Cash Application management within major MNC environments. Proven expertise in streamlining Order-to-Cash (O2C) processes, SAP (ERP) environments, and financial reconciliations. Strong track record of leading high-performing teams, monitoring daily SLAs, and maintaining exceptional client relationships.

Expert in auditing financial trackers, mitigating payment discrepancies, and ensuring seamless month-end closures.

Process Lead - Capgemini Technology Services India Limited

(2015-01)

Lead and manage end-to-end payment operations and cash application workflows, ensuring high accuracy and strict adherence to organizational SLAs.

• Team Leadership & Operations: Efficiently manage daily allocation of cash/bank receipts and assign workloads to team members to optimize productivity.
• Financial Control: Execute complex General Ledger (GL) and daily bank reconciliations to maintain ledger accuracy and transparency.
• Auditing & Compliance: Conduct daily audits of customer account adjustments and volume trackers to eliminate incorrect routing and financial errors.
• Issue Resolution: Investigate and successfully resolve aged unapplied receipts and complex payment discrepancies through stakeholder collaboration.
• Month-End Support: Drive critical month-end closing activities, ensuring all entries are processed within tight corporate deadlines.
• Stakeholder Management: Act as the primary point of contact for client and collection teams, addressing inquiries promptly to ensure top-tier client satisfaction.

Accounts Officer - IMR Foundation

(2013-01 - 2014-12)

Managed day-to-day accounting and financial bookkeeping for the foundation.

• Processed donor payments, employee salary ledgers, and verified TADA and utility bill disbursements.
• Assisted in the preparation of standard financial statements, including Profit & Loss (P&L) statements and Balance Sheets.

Purchase Executive - Cethar Food Oils Ltd

(2011-01 - 2013-12)

Streamlined procurement activities and supply chain coordination to support business continuity.

• Managed end-to-end procurement processes: floated RFQs, analyzed vendor quotations, negotiated pricing, and issued Purchase Orders (POs).
• Ensured cost-effective sourcing of high-quality materials and tracked timely deliveries to maintain an uninterrupted workflow.
• Verified incoming goods and generated Goods Receipt Notes (GRNs) using dedicated inventory software.

Bachelor of Commerce - B. Com - Bishop Heber College (2007-01 - 2010-12)