Jaishree Tiwari

Results-oriented Operations Professional with 7+ years of experience in optimizing processes, improving efficiency, and leading high-performing teams. Proven ability to design and implement operational strategies, streamline workflows, and deliver measurable improvements in productivity, cost control, and customer satisfaction. Recognized for driving organizational growth through strategic planning, stakeholder management, and a culture of continuous improvement.

Strategic Adviser & Senior USA Counsellor - IDP EDUCATION PVT LTD - Visakhapatnam

(2023-08)

• Led and managed a team of 10+ counselors, improving service delivery and achieving 70% higher success rates in applications.
• Streamlined operational processes, reducing turnaround time for applications by 30%.
• Built and maintained strong international partnerships, ensuring compliance with visa and admission regulations.
• Introduced data-driven decision-making frameworks to enhance efficiency and student outcomes.
• Recognized with the Emerging Star Award for outstanding leadership and operational excellence.

Senior Counsellor & Academic Coordinator - AAKASH EDUCATIONAL SERVICES LTD - Visakhapatnam

(2021-05 - 2023-07)

• Directed daily branch operations, ensuring seamless admissions, academic coordination, and stakeholder engagement.
• Surpassed sales & operational targets with 235 admissions vs. 175 target (+34%).
• Designed and executed outreach campaigns, boosting brand presence and customer engagement.
• Implemented performance tracking systems to monitor service quality and improve customer satisfaction.

Administrative Head - MAHATMA GANDHI MEMORIAL ACADEMY - Varanasi

(2017-08 - 2019-10)

• Spearheaded school operations, including HR, infrastructure, budgeting, and compliance.
• Improved academic standards by introducing modern teaching methods and digital platforms.
• Streamlined administrative workflows, achieving significant cost savings and resource optimization.
• Directed faculty development programs, improving retention and performance.
• Led infrastructure renovation projects, enhancing overall student and parent satisfaction.

B.Tech - Computer Science - Shriram Institute of Science and Technology

Higher Secondary - Kendriya Vidyalaya, Bairagarh, Bhopal

Junior College - Kendriya Vidyalaya, Barackpore