Javed Ansari

To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.

Mechanic at Tata motors - Pasco motors LLP (2014-03 – 2019-05)

• Performed maintenance, repair, and troubleshooting of commercial vehicles.
• Diagnosed mechanical and technical issues to ensure safe and efficient performance.
• Conducted regular servicing, part replacement, and preventive maintenance.
• Worked closely with the service team to deliver quality and timely vehicle solutions.

Bodyshop Advisor at Tata motors - Johar motors (2019-06 – 2020-11)

• Assisted customers with accident repair, insurance claims, and service-related concerns.
• Coordinated with workshop teams to ensure timely and quality vehicle repairs.
• Provided accurate cost estimates and guided customers on repair options.
• Maintained customer satisfaction by delivering professional and transparent service.

Bodyshop Advisor at Tata motors - Sab motors (2021-02 – 2022-12)

• Inspected damaged vehicles and prepared accurate repair estimates.
• Coordinated with insurance surveyors and customers for claim approval.
• Monitored repair progress to ensure timely delivery.
• Ensured adherence to safety and quality standards in the workshop.
• Maintained records of parts, labor, and job cards.
• Provided regular updates to customers regarding repair status.

Relationship manager (Motor claim officer) at Policybazaar Insurance Brokers PVT LTD (2024-08 – Present)

• Assisted customers in selecting suitable insurance claims.
• Managed client relationships to ensure satisfaction and retention.
• Achieved sales and service targets through effective communication and problem-solving.
• Maintained accurate records and supported customers with policy-related queries.

10th – CBSE Board (2011 – 2011)

ITI in Mechanic Motor Vehicle – ITI Arab-Ki-Sarai Nizamuddin New Delhi (2013 – 2013)

Diploma in Diploma in Automobile – JRN Rajasthan Vidyapeeth University (2017 – 2017)