Jayant Carrol

Higher education and regulatory professional with 6+ years of experience across the University of Newcastle and Australian Government. Experienced in assessing complex cases, conducting integrity-focused reviews and investigations, interpreting legislation and policy, making independent recommendations, maintaining confidentiality, and communicating outcomes to diverse stakeholders. Brings a strong combination of higher education experience, investigative judgement, procedural fairness, regulatory compliance, case assessment and evidence-based decision-making that is directly transferable to student integrity and conduct work.

GS/GTE Officer - University of Newcastle - Australia (Remote)

(2024-01 - 2026-07)

• Assessed complex Genuine Student (GS) applications against Australian legislative and policy requirements, exercising independent judgement and documenting clear, defensible recommendations.
• Reviewed information and supporting evidence to identify inconsistencies, risk indicators and matters requiring further consideration or escalation.
• Applied regulatory frameworks, including ESOS requirements and Ministerial Direction 106, while maintaining consistency, accuracy and procedural discipline.
• Managed sensitive student and applicant information with a high level of confidentiality and professional judgement.
• Worked with management and international stakeholders on complex cases, providing concise analysis, recommendations and case-related advice.
• Applied structured assessment and quality-control processes across a high-volume caseload, balancing timeliness with accuracy and compliance.
• Contributed to process improvement and consistent decision-making in an evolving higher education regulatory environment.

Visa Officer - Australian High Commission, Department of Home Affairs - New Delhi

(2019-07 - 2023-10)

• Managed complex Australian visa caseloads involving integrity, eligibility, identity and evidentiary considerations.
• Conducted interviews and investigations, assessed information from multiple sources, and identified discrepancies requiring further examination.
• Made evidence-based assessments and recommendations within legislative, policy and procedural frameworks.
• Handled sensitive and confidential information and maintained accurate case records to support accountable decision-making.
• Communicated with applicants, representatives and internal stakeholders on sensitive matters, including requests for information and case outcomes.
• Prioritised competing caseloads while maintaining attention to detail, consistency and service standards.

Vice President – Marketing - India Energy Consulting - Noida

(2019-03 - 2019-06)

• Led business development and consulting initiatives requiring stakeholder engagement, analysis, coordination and clear written communication.

Senior Analyst – Technical Servicing - American Express - Gurgaon

(2017-10 - 2019-02)

• Managed audit, compliance and business analysis activities, supporting risk identification, control effectiveness and process improvement.
• Analysed operational information and prepared findings to support management decisions and remediation activities.

Analyst – Technical Servicing - American Express - Gurgaon

(2016-07 - 2017-09)

• Supported access management, incident management and technical operations, maintaining accurate records and following established controls and procedures.

Visa Support Officer - New Zealand High Commission - New Delhi

(2010-08 - 2011-08)

• Supported student visa processing, verification and application assessment in an international education and immigration environment.

Bachelor of Business Administration - Banking & Insurance - Guru Gobind Singh Indraprastha University