Saicharan Putta

Highly analytical and detail-oriented Regulatory Compliance and Risk investigation Specialist with over 6 years of professional experience specializing in KYC Screening, comprehensive Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), and financial risk investigations. Proven track record across premier global organizations—including Amazon, ICICI Bank, and Genpact—mitigating financial, legal, and reputational risk. Expert in execution of system controls, alert management, and transaction monitoring to identify sophisticated fraud patterns and ensure absolute compliance and regulatory adherence.

Skilled at translating complex data into actionable operational insights within intelligent compliance operating models.

Investigation Specialist (Seller investigation and Reviewer Investigation) - Amazon Development Centre - Hyderabad, India

(2025-07 - 2026-07)

• Conducted end-to-end investigations of seller accounts for Product Review Abuse (PRA) across multiple abuse vectors, ensuring accurate identification of policy violations and appropriate enforcement actions.
• Managed investigations for both standard and High-Value Sellers (HVS), handling enforcement actions and appeals while ensuring fair, consistent, and policy-compliant resolutions.
• Identified borderline and suspicious abuse patterns, escalating ambiguous cases to relevant stakeholders and POCs to support policy clarification, SOP/YODA enhancements, and consistent investigation practices.
• Maintained and updated multiple Quip documents and operational trackers during tool outages and for High-Value Seller enforcement and appeal workflows, enabling effective review by Risk Managers and stakeholders.
• Applied strong analytical and evidence-based decision-making to assess complex seller behaviors and determine appropriate policy enforcement outcomes.
• Collaborated with cross-functional teams, Risk Managers, and policy stakeholders to resolve complex investigation scenarios and improve operational consistency.
• Ensured high investigation accuracy, productivity, and SLA compliance while handling sensitive and complex Product Review Abuse cases.
• Cross trained in Reviewer Investigation process for performing good.
• Investigating reported reviews and ASIN's weather reviews are genuine or fake, checking ATO, BAA and ICMO patterns on accounts
• Suppress fake reviews and ban the BAA accounts if they meet the SOP criteria.
• Acted as POC for engagement activities and sharing process updates to the team members.

Investigation Specialist (Transaction Risk Investigation) - Amazon Development Centre - Hyderabad, India

(2023-12 - 2024-09)

• Execute live risk assessments and KYC screening operations across North America (NA) and Canada (CA) marketplaces to detect, isolate, and mitigate active fraudulent attacks.
• Enforce compliance and regulatory adherence by applying strict Consumer Tariff and Platform Security (CTPS) standard operating procedures across all assigned verification queues.
• Identify emerging fraud patterns and evolving modus operandi trends to systematically minimize financial, legal, and reputational exposure for the organization.
• Conduct specialized compliance audits including Cancel Audits, High Risk Reviews (HRR), and First Contact Resolution (FCB) for the North American organization.
• Champion continuous process improvements by identifying operational variables and presenting structured data insights during corporate GEMBA sessions.
• Drive operational efficiency by conducting targeted time and motion studies across critical customer identity verification steps.
• Manage workflow optimization projects for the Front-End organization, including the development of the MO information repository.
• Collaborate on high-profile global compliance projects focused on cross-border payment security, including CBCC and PLCC payment methods.
• Provide continuous subject matter expertise, floor reviews, secondary validation support, and mentorship to onboarding team members.

KYC Analyst (Assistant Manager) - ICICI Bank Ltd - Hyderabad, India

(2019-09 - 2020-09)

• Analyzed, reviewed, and authorized complex Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) profiles for onboarding high-value Institutional Clients.
• Managed end-to-end KYC Screening operations for new and existing corporate accounts across critical Asia-Pacific (APAC) jurisdictions, specifically leading functions for India and Singapore markets.
• Maintain deep operational knowledge of global Anti-Money Laundering (AML) regulations, banking governance frameworks, and internal institutional compliance controls.
• Partnered cross-functionally with Middle Office, Relationship Management, Product Groups, and Chief Anti-Money Laundering Compliance Officers (AMLCOs) to resolve complex regulatory queries and clear onboarding blockers.
• Spearheaded the regional "Two Day Onboarding" compliance project from India, successfully accelerating client integration timeframes at the APAC system level.
• Conducted rigorous periodic quality reviews to reduce regulatory risk, consistently maintaining a Post-Execution Quality Review (PEQR) rating of 90% or greater each month.
• Generated detailed compliance MIS reports and data analytics summaries to brief senior leadership and stakeholders on operational queue health.
• Updated and maintained the central KYC workflow database, ensuring all mandatory risk fields, screening statuses, and auditor commentaries were perfectly parsed and accurate.
• Resolved complex processor escalations, hosted daily team alignment hurdles, and delivered technical hands-on training for newly inducted compliance professionals.

Senior Process Associate (KYC and AML) - Genpact India Pvt Ltd - Hyderabad, India

(2015-12 - 2019-06)

• Conducted systematic Anti-Money Laundering (AML) transaction monitoring at the L1A tier, ensuring full regulatory compliance with financial crime frameworks.
• Managed daily alert management and escalation workflows, investigating suspicious transaction patterns and cross-referencing files against global watchlists and sanctions lists.
• Analyzed complex historical transaction records to identify potential indicators of money laundering, terrorist financing, and structural fraud.
• Authored and compiled comprehensive, high-quality suspicious financial activity reports for submission to senior compliance and legal teams.
• Maintained real-time compliance tracking and optimization metrics by utilizing specialized electronic data analysis tools.
• Partnered closely with Middle Office teams, Legal Counsel, Risk Auditing, and Compliance groups to identify operational gaps and improve AML processing methodologies.
• Provided advanced guidance, analytical support, and resolution pathways for complex compliance queries escalated by L0 processing analysts.
• Monitored evolving international AML/KYC regulations and industry compliance standards to update operational system controls.

Master of Business Administration (MBA) - Finance and Marketing - Aurora PG College (2015)