Jayant Chaudhary

Financial Crime Compliance Analyst with 1.5+ years of L2 hands-on experience in fraud investigation, transaction monitoring, and KYC/CDD/EDD review on a globally regulated digital asset exchange (Virtual Asset Service Provider) operating under U.S.-based FATF/AML regulatory obligations (FATF, BSA, OFAC). Skilled in identifying red-flag typologies including structuring, layering, account takeover (ATO), pig-butchering, and cross-border payment fraud; drafting audit-ready case narratives and escalation packages for SAR/STR-qualifying activity; and applying risk-based decisioning across CDD/EDD reviews, normal and high-value customer profile assessment, sanctions screening, and dispute/chargeback resolution. Comfortable working across NA, EU, and APAC jurisdictions with consistent SLA adherence and high case-quality accuracy.

Holds the Genome BITS Wave AML/KYC Practitioner certification and Microsoft Azure Fundamentals (AZ-900); pursuing CAMS.

Senior Associate — Fraud Investigation & Transaction Monitoring - Genpact India Pvt. Ltd. - Gurgaon / Delhi

(2024-12 - 2026-07)

Supporting a globally regulated digital asset exchange (Virtual Asset Service Provider), U.S.-based and operating under FATF/AML regulatory obligations (FATF, BSA, OFAC)

• Investigated customer transaction activity in real time to detect red-flag patterns — structuring, layering, unusual cross-border flows, ATO signals, restricted-entity exposure, and high-risk wallet activity — documenting findings in structured, audit-ready case notes aligned to AML/CFT process standards
• Investigated Account Takeover (ATO) cases end-to-end: reviewed account event logs, login/device/IP history, and post-login profile changes; labelled confirmed ATO cases and escalated complete evidence packages to senior investigation review
• Conducted CDD reviews within the investigation workflow — verified identity documents, assessed customer risk tier, and classified cases for standard or enhanced due diligence; monitored pending EDD cases and escalated to the EDD team when document-collection windows expired
• Applied risk-based account actions and validated the legitimacy of fund origins by cross-checking transaction evidence (3DS data, device fingerprinting, IP match, KYC verification) against customer profiles; escalated complex cases with full documentation for senior/L3 decisioning
• Monitored transactions for financial crime typologies — structuring, pig-butchering, investment fraud, payment fraud, dormant-account reactivation, synthetic identity — identifying SAR/STR-qualifying cases and drafting structured escalation notes meeting regulatory documentation standards
• Contributed to fraud-alert workflow improvement — identified recurring false-positive patterns, mapped root causes to threshold misalignments, and documented data-driven recommendations to strengthen detection controls and reduce unnecessary escalations
• Acted as team SME on fraud typology recognition and ATO investigation standards; authored reference documentation adopted into the standard onboarding pack

Senior Associate — KYC Onboarding & Dispute Operations - Concentrix Daksh Services India Pvt. Ltd. - Gurugram, Haryana

(2023-11 - 2024-09)

ANZ Region (Australia & New Zealand)

• Performed KYC onboarding due diligence for delivery partners across Australia and New Zealand — identity verification, document validation, and compliance quality checks with consistent SLA adherence and audit-ready documentation
• Managed chargeback and dispute resolution end-to-end — reviewed customer claims and transaction evidence, applied defined risk-based frameworks, and documented decisions in structured case summaries; identified friendly-fraud patterns
• Collaborated with cross-functional teams on escalated dispute cases, maintaining structured records aligned to regional compliance and quality standards
• Escalated payment disputes involving bank-declined or unauthorised transactions, coordinating with internal teams to resolve holds and confirm authorisation status; supported payment approval and refund queries for delivery partners, ensuring timely resolution within SLA

Client Service & Quality Assurance Analyst - Highlyy Publishing LLP - Delhi, India

(2022-01 - 2023-10)

• Reviewed content for accuracy and compliance against structured quality checklists, documenting outcomes and ensuring on-time delivery in a process-driven operational environment

Bachelor of Business Administration - BBA - Guru Gobind Singh Indraprastha University, Delhi (2019 - 2022)