Tarun Kumar

FinCrime Analyst with 3+ years investigating customer activity using transaction monitoring systems to identify red-flag patterns including structuring, layering, and unusual cross-border flows. Experienced in conducting deep-dive OSINT and adverse media research on high-risk individuals and businesses, validating wealth and fund origins, drafting high-quality unusual activity reports, and providing front-line compliance expertise. Familiar with investigative methodologies including Excel (Basic).

Maintained 98–100% QA accuracy. Available for a variety of shifts including nights and weekends.

Compliance Analyst - TaskUs Pvt Ltd

(2023-06 - 2025-02)

• Investigated customer activity across personal and business accounts using transaction monitoring systems, identifying red-flag patterns including structuring, layering, and unusual cross-border flows; escalated findings with high-quality unusual activity reports (UARs/SARs) documenting transaction flows, risk indicators, and behavioural deviations aligned to regulatory standards.
• Conducted deep-dive research using OSINT and adverse media tools to assess reputational and FinCrime risk associated with high-risk individuals and businesses; validated the legitimacy of wealth and fund origins by analysing documentation against known customer profiles.
• Provided guidance on high-risk onboarding decisions and recommended client relationship exits where activity fell outside risk appetite; supported other teams with front-line compliance expertise by triaging complex cases to Safety, FinCrime, and FIU teams based on typology and severity.
• Contributed to the calibration of monitoring rules and threshold settings, identifying inefficiencies and proposing data-driven improvements that reduced false positives while ensuring detection of evolving criminal typologies.
• Sustained 98–100% QA accuracy across all KYC/AML compliance audits over 1.5 years, by applying rigorous CDD/EDD review standards and consistently meeting quality benchmarks on high-volume caseloads.

Customer Support Executive - Alorica Pvt Ltd

(2022-01 - 2023-05)

• Handled customer queries related to orders, deliveries, account issues, and billing for DoorDash users, ensuring accurate and timely resolution within agreed SLA and quality benchmarks.
• Managed cases through internal CRM tools with accurate and timely documentation, maintaining audit-ready records across all customer interactions.
• Upheld strict confidentiality and data security protocols across all customer and stakeholder interactions, ensuring adherence to applicable compliance and internal policy standards.

Bachelor of Technology (B.Tech) - Information Technology - Chandigarh Engineering College, Chandigarh (2017 - 2021)