Jayanta Kumar das
IT Infrastructure / Desktop Support Engineer
Talent
OdishaMember since September 30, 2026
LANWANActive DirectoryFirewall MonitoringIP CameraMS OutlookIt Support
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LANWANActive DirectoryFirewall MonitoringIP Camera
About
Technical Support Engineer with 3+ years of experience in IT infrastructure, desktop support, networking, and system administration. Hands-on expertise in Windows OS, LAN/WAN, firewall monitoring, IP cameras, Active Directory, and cloud fundamentals. Seeking a growth-oriented role with better technical exposure and compensation.
Experience
Project Support Executive at CSM TECHNOLOGY PVT. LTD. (2024-12 – Present)
- IT infrastructure and end-user support for enterprise projects
- Firewall alert monitoring and SLA compliance
- LAN, fiber connectivity, and internet link monitoring
- IP camera, NVR, RFID device, and POE switch configuration
- Remote device configuration during network breakdowns
Technical Support Engineer (Desktop) at SKILLJOINT CONSULTANCY PVT. LTD. (2022-05 – 2024-06)
- Desktop and laptop installation and rollout
- L1/L2 support for Windows OS and hardware
- MS Outlook configuration and backup restoration
- Printer troubleshooting (drivers, hardware, configuration)
- Active Directory user management and remote support
Education
BTech
Diploma – Central Institute of Plastic Engineering & Technology
Diploma in Cloud Computing – Balasore
Skills
IT Infrastructure / Desktop Support Engineer
