Jegadh Rakshagan

Results-driven HubSpot CRM Administrator with 4 years of experience managing CRM systems, automating sales and marketing workflows, optimizing customer lifecycle processes, and supporting business users. Experienced in HubSpot CRM administration, workflow automation, CRM data management, reporting, dashboard creation, marketing automation, REST API integrations, and cross-functional collaboration. Passionate about improving operational efficiency through scalable CRM solutions and automation.

HubSpot CRM Administrator - Genxlead Solutions Pvt Ltd

(2022-05 - 2026-02)

• Administered and optimized HubSpot CRM for sales, marketing, and customer success teams to improve operational efficiency.
• Configured CRM workflows, lead scoring, pipeline automation, lifecycle stages, and email automation to streamline business processes.
• Managed CRM data quality through contact management, segmentation, deduplication, property management, and data governance.
• Built and maintained reports and dashboards to monitor lead generation, pipeline performance, campaign metrics, and customer engagement.
• Automated marketing campaigns, forms, landing pages, email workflows, and customer nurturing programs.
• Integrated HubSpot with third-party platforms using REST APIs to automate customer data synchronization.
• Provided user support, CRM troubleshooting, workflow enhancements, and system optimization across business teams.
• Worked closely with sales, marketing, and customer success teams to gather requirements and implement scalable CRM solutions.

Bachelor of Engineering - Mechanical Engineering - S.A. Engineering College (2017 - 2021)