Jennatul Miah
TECHNICAL SUPPORT ENGINEER
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About
any IT related issue troubleshooting . networking, punching, gcrimping. office network maintain DHCP Server maintain. all type of printer like LaserJet, thermal, inject, dot matrix printer printer reveling and troubleshoot k.
Experience in installation, configuration, troubleshooting of Applications & Operating systems Windows 7, 8, 10 & MAC OS.
Basic
Knowledge on managing Active Directory Users & computers and Group policies. Adding workstation to domain, giving respective privileges to users on workstation and installation of softwares according to the users requirement. Installation, configuration & troubleshooting of Microsoft Outlook and managing PSTs & OSTs.
Basic
Knowledge on Office 365 management. Managing antivirus endpoints in user systems and basic knowledge on Antivirus administration. Performing system maintenance tasks such as applying patches, AV scans, Disk defragmentation, Disk cleanup etc. Installation & Configuration of Network printers, Scanners and basic troubleshooting over remote.
Experience
Technical Support Engineer - Communication test design India pvt Ltd - Bangalore, India
(2022-03)
- retail IT support
- store rollout support
- technical support
Education
Bachelor of Arts - History - cbpbu (2020)
