Sadique Ansari
Technical Support
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About
Over 17 year’s professional experience in IT systems and Computer Hardware & Networking Administration with technology-driven Organization and technical Support. Seeking to be an IT-Helpdesk/Desktop Support Engineer/End User Support Position in an organization where I can utilize my skills and experience to improve operation, increase profitability enhance growth and challenging opportunity to catch it by using my best possible skills and knowledge which help the organization in its growth diversification.
Experience
Technical Support - Algihaz Holding Co. - Khamis Mushait
(2008-03 - 2022-10)
- Windows booting issues, Blue dump Error, windows crash, Client data and Email recovery.
- Troubleshooting Local printer and Network printer sharing printer, Xerox printer.
- Installation, Configuration and troubleshooting of Cloud Office 365 Admin ,MS Outlook 2003, 2007, 2010, 2013, 2016.
- Remotely administering, managing and troubleshooting desktop and Laptop related issues.
- LAN management, Network Printers, Trouble shooting on LAN, Switches Installation.
- installation, configuration & troubleshooting of Operating Systems, Microsoft Windows 7, Windows 8, 8.1, Windows 10. Windows 11.
- Maintenance CCTV and Biometric machine for attendance of company Employees.
- Troubleshoot and Configure VPN client in windows environment.
- File Server: share data and file according to policy.
- Anti-Virus: Installation and Configuration Anti-virus Server for all client protection.
- Active Directory: Installation and Configuration manage of Active Directory.
Technical support - Metzeler Automotive Profiles India Pvt. Ltd - Delhi
(2007 - 2008)
Customer support - Hue Service) Electro Steel Casting Pvt. Ltd. - Kolkata
(2005 - 2007)
Fresher - Government of India in accordions - Kolkata
(2004 - 2005)
Education
Diploma - Electronics & Communication (Science) (10+2) - Al Kabir Polytechnic
Diploma - Hardware & Networking - Brain ware Computer academy


